Class Cancellation & Refund Policies


We understand that life brings many surprises to us all, and sometimes people must cancel their class reservation. Please help us continue to offer these wonderful classes, at the most affordable costs possible, by reading and adhering to our cancellation, refund and transfer policies.


Cancellation Policy


Classes are cancelled when enrollment minimums are not reached. Cancellations are determined no later than 24 hours before the class starts. If the Art Center cancels a class, camp, workshop or Pop-Up, the student will have the option to transfer to another class or receive a 100% refund.*


Refund Policy


If a student chooses to withdraw from a class, camp, workshop or Pop-Up, the refund policies are as follows:


Classes:

  • 100% refunded with 7 or more days’ notice prior to start date of the class.*
  • 50% refunded with 6 or less days’ notice, but prior to the 2nd class.*
  • No refunds will be made after the start of the 2nd class.

Camps:

  • 100% refunded with 7 or more days’ notice.*
  • No amount refunded after that time.

Workshops & Visiting Artist Series:

  • 100% refunded with 7 or more days’ notice.*
  • No amount refunded after that time.

Pop-Ups:

  • 100% refunded with 7 or more days’ notice.*
  • No amount refunded after that time.

Transfer Policy


If a student chooses to transfer to another class, camp or workshop, the transfer policies are as follows. You must contact Guest Services to make arrangements for a transfer. In the event there is a price discrepancy, the difference must be paid at the time of transfer.


Classes:

A student may transfer from one class to another within the same semester provided that:

  • Space remains in the class to which the student wishes to transfer.
  • The transfer is completed prior to the 2nd class meeting of both the initially scheduled class and the new class.

 

Workshops & Visiting Artist Series:

A student may transfer from one workshop to another workshop or class within the same semester provided that:

  • Space remains in the class to which the student wishes to transfer.
  • The transfer is completed no less than 7 days prior to the start of the initially scheduled workshop.
  • The transfer is completed prior to the start of the new workshop; or in the case of classes, prior to the 2nd class meeting.

 

Camps:

Campers may transfer into a different week of camp provided that:

  • Space remains in the camp to which the student wishes to transfer.
  • The Art Center is given 7 days advance notice prior to the start day of the initially scheduled camp session.

 

Pop-Ups:

A student may transfer into a different Pop-Up within the same semester provided that:

  • Space remains in the Pop-Up to which the student wishes to transfer.
  • The Art Center is given 7 days advance notice prior to the start day of the initially scheduled Pop-Up session.

 

For More Information


If you would like more information about the Art Center’s cancellation, refund or transfer policies please direct your questions to the Art Center’s Guest Services by calling 317.255.2464 x 0, emailing Info@IndplsArtCenter.org or visiting the front desk to speak to an Indianapolis Art Center Guest Services representative.

 

* The use of ActiveNetwork, our class registration software, will now involve a small convenience fee of $3.00 added to each transaction they handle on our behalf. This fee will appear on the receipt as part of the transaction. The convenience fee is charged by ACTIVE.COM, the software vendor, to support their services. Please note, the charge is non-refundable.