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Class Cancellation + Refund Policies

We understand that life brings many surprises to us all, and sometimes people must cancel their class reservation. Please help us continue to offer these wonderful classes, at the most affordable costs possible, by reading and adhering to our cancellation, refund, and transfer policies.

What is the Cancellation Policy?

Classes are canceled when enrollment minimums are not reached. Cancellations are determined no later than 2 business days before the class starts. Summer camp cancellations will be determined no less than 5 business days before the start of the camp. If the Art Center cancels a class, camp, workshop or Make It Take It, the student will have the option to transfer to another class, as long as space is available, or receive a 100% refund.*

What is the Refund Policy?

If a student chooses to withdraw from a class, camp, workshop, or Make It Take It, the refund policies are as follows:

Classes & Workshops:

Camps & Teen Intensives:

Visiting Artist Series:

Make It Take It Classes:

Membership:

Memberships are non-transferable and non-refundable.

Account Credits:

What is the Transfer Policy?

If a student chooses to transfer to another class, camp, or workshop, the transfer policies are as follows. You must contact Guest Services to make arrangements for a transfer. In the event there is a price discrepancy, the difference must be paid at the time of transfer. Please note, with six or fewer days’ notice, no refunds will be given when transferring from a higher-cost course to a lower-cost course.

Classes:
A student may transfer from one class to another within the same semester provided that:

Visiting Artist Series:

Due to the format of Visiting Artist Series workshops, no transfers will be allowed. If you cannot attend a Visiting Artist Series workshop, please refer to the refund policy for these courses.

Camps & Teen Intensives:

Make It Take It Classes:

What is the Withdrawal Policy?

If you wish to withdrawal from a camp, course, or workshop, please contact Guest Services by calling 317.255.2464 x 0. Failure to attend a course does not constitute withdrawal.

What is the Discount Policy?

Classes, Workshops & Visiting Artist Series:

Camps & Teen Intensives:

Please note that under no circumstances will the Indianapolis Art Center prorate any class, camp, or workshop.

What if I need more information?

If you would like more information about the Art Center’s cancellation, refund, transfer, or withdrawal policies please direct your questions to the Art Center’s Guest Services by calling 317.255.2464 x 0, emailing Info@IndplsArtCenter.org, or visiting the front desk to speak to an Indianapolis Art Center Guest Services representative.

* The use of ActiveNetwork, our class registration software, will now involve a small transaction fee of $3.00 added to each transaction they handle on our behalf. This fee will appear on the receipt as part of the transaction. The fee is charged by ACTIVE.COM, the software vendor, to support their services. Please note, the fee is non-refundable.