Class Cancellation & Refund Policies


We understand that life brings many surprises to us all, and sometimes people must cancel their class reservation. Please help us continue to offer these wonderful classes, at the most affordable costs possible, by reading and adhering to our cancellation, refund and transfer policies.


Cancellation Policy


Classes are cancelled when enrollment minimums are not reached. Cancellations are determined no later than 24 hours before the class starts. If the Art Center cancels a class, camp, workshop or Pop-Up, the student will have the option to transfer to another class, as long as space is available, or receive a 100% refund.*


Refund Policy


If a student chooses to withdraw from a class, camp, workshop or Pop-Up, the refund policies are as follows:


Classes:

  • 100% refunded with seven or more days notice prior to start date of the class.*
  • 50% refunded with six or less days notice, but prior to the 2nd class.*
  • No refunds will be made after the start of the 2nd class.

 

Camps & Teen Intensives:

  • 100% refunded with seven or more days notice.*
  • No amount refunded after that time.
  • If a camper is not available for the entire week of camp, we highly recommend that the parent chooses a different week. Camps are designed to be a full week-long learning experience and projects are not designed to be completed on a day-by-day basis. We do not prorate camps.

 

Workshops & Visiting Artist Series:

  • 100% refunded with seven or more days notice.*
  • No amount refunded after that time.

 

Pop-Ups:

  • 100% refunded with seven or more days notice.*
  • No amount refunded after that time.

 

Membership:

  • Memberships are non-transferable and non-refundable.

Transfer Policy


If a student chooses to transfer to another class, camp or workshop, the transfer policies are as follows. You must contact Guest Services to make arrangements for a transfer. In the event there is a price discrepancy, the difference must be paid at the time of transfer.


Classes:

A student may transfer from one class to another within the same semester provided that:

  • Space remains in the class to which the student wishes to transfer.
  • The transfer is completed prior to the 2nd class meeting of both the initially scheduled class and the new class.

 

Workshops & Visiting Artist Series:

A student may transfer from one workshop to another workshop or class within the same semester provided that:

  • Space remains in the class to which the student wishes to transfer.
  • The transfer is completed no less than seven days prior to the start of the initially scheduled workshop.
  • The transfer is completed prior to the start of the new workshop; or in the case of classes, prior to the 2nd class meeting.

 

Camps & Teen Intensives:

  • There is no fee for transferring into a different camp,as long as space is available, if the Art Center is given one week advance notice prior to the start day of the inititally scheduled camp session.
  • If you choose to transfer with less than seven days notice, you will be charged the full rate of both camps.

 

Pop-Ups:

A student may transfer into a different Pop-Up within the same semester provided that:

  • Space remains in the Pop-Up to which the student wishes to transfer.
  • The Art Center is given seven days advance notice prior to the start day of the initially scheduled Pop-Up session.

 

Discount Policy


Classes, Workshops & Visiting Artist Series:

  • Members enjoy a 10% discount on classes, workshops and visiting artist series.
  • Discount does not apply to Pop-Ups.

 

Camps & Teen Intensives:

You may enjoy ONE of the following discounts:

  • Multiple Camp Discount
    • Register in person or by phone for two summer camps and get 10% off the lower-priced camp.
    • Discount must be taken off during original transaction and only applies to sets of two camps at a time.
    • Discount does not apply to Creative Aftercare.
    • Discount does not apply to Pop-Ups.
  • Family Membership Discount
    • Members enjoy a special 10% discount on classes and camps and a $5 discount on Creative Aftercare.
    • Discount does not apply to Pop-Ups.

For More Information


If you would like more information about the Art Center’s cancellation, refund or transfer policies please direct your questions to the Art Center’s Guest Services by calling 317.255.2464 x 0, emailing Info@IndplsArtCenter.org or visiting the front desk to speak to an Indianapolis Art Center Guest Services representative.

 

* The use of ActiveNetwork, our class registration software, will now involve a small convenience fee of $3.00 added to each transaction they handle on our behalf. This fee will appear on the receipt as part of the transaction. The convenience fee is charged by ACTIVE.COM, the software vendor, to support their services. Please note, the charge is non-refundable.